The Untitled Project's Return Policy Is As Easy As It Gets
We want you to love your Eco-friendly garments. But if you’re having second thoughts, we make returns as simple as possible.
Please send us a note and we will gladly accept returns within 2 days or exchanges within 4 days since the day the item was received. Exchanges are always free, and returns will be refunded in the original method of payment.
Note: Altered or adjusted (shortening, sides, sleeves..etc) pieces are nor returnable or exchangeable.
Don’t worry about scrambling to find a return slip — The Untitled Project packages don’t come with one. But you will need to know your order number.
To initiate an exchange or a return, please send an email to Support@theuntitledproject.store that includes your order number, the condition of your product, and the reason for the return.
Expect To Receive Your Refund Within Days
After you email The Untitled Project with your return request, it will take about five to 10 business days for a credit card refund to appear on your statement.