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Try Before You Buy

Feel The Glam

We get it - sometimes you just want to feel the fabric, test the fit, and figure out which look speaks to you!

Returns & Exchange

The Untitled Project's Return Policy Is As Easy As It Gets

We want you to love your Eco-friendly garments. But if you’re having second thoughts, we make returns as simple as possible.

Please send us a note and we will gladly accept returns within 2 days (48 hours) or exchanges within 4 days from the day the item was received. Exchanges are always free; returns will be refunded in a transfer payment in case you have purchased your order 'cash on delivery' please include your bank details (name, bank name, and Iban). Order amounts 

To initiate an exchange or a return, please email hello@theuntitledproject.store or WhatsApp +966 56 213 0024 our support team with information that includes your order number, the condition of your product, and the reason for the return.

Note:

  • Altered or adjusted (shortening, sides, sleeves..etc) pieces are not returnable nor exchangeable, we provide an after-purchase service of adjustments of a standard not limited to 60 Riyals. 
  • We offer exchanges up to 2 times only. The Customer can raise a request for an exchange the third time but new product charges would be added to the total.
  • Refunds are sent back in the original amount of purchase, not including shipping/delivery fees.

Expect To Receive Your Refund Within Days

After you email or Whatsapp our customer service team at The Untitled Project with your return request - it will take about five to 10 business days for a credit card refund to appear on your statement.

Behind The Name

At 'The Untitled Project,' our name is our philosophy. We're not here to limit you to someone else's idea of style; we're here to empower your self-expression. 'Untitled' means freedom - the freedom to discover, own, and become the best version of yourself.

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Sustainability Approach

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The Birthday Abaya & Scarf Set - Online Shopping - The Untitled Project