Client care
Pre-orders
Made once you order. Follow every step in your account.
Pay in full today and save. Cancel anytime until it ships.
Already ordered?Track my order
When does it ship?
Each piece has its own time, shown on its product page.
How much do I save?
The saving is shown on each piece's product page.
Can I cancel?
Yes, anytime until it ships. Send us your order number on WhatsApp, Instagram or email, and we'll take care of it. Your refund goes to your original payment method within 5–10 business days.
Is delivery free?
Free delivery in Saudi Arabia. Delivery times and costs
What if my length is in stock?
It ships right away at full price. Pre-order starts once a length sells out.
Can I exchange or return it?
Pre-order pieces follow our usual policy: 5 days to exchange and 3 days to return, from the day it's delivered. Returns & Exchanges
Ordering with a piece in stock?
If your order also has a piece in stock, it ships right away and your pre-order follows, at no extra delivery cost.
