Client care
Shipping policy
The short version. Orders ship within 1–2 business days. Saudi Arabia 2–5 business days, GCC 5–7, international 7–14.
See Delivery →Shipping policy
Every order is prepared within 1–2 business days. Delivery times begin once your order has been dispatched, and tracking is shared with you as soon as it is on its way.
HOW IT WORKS
01 PREPARED
Within 1–2 business days
02 DISPATCHED
Tracking is sent to you
03 DELIVERED
Times by destination below
DESTINATIONS
SAUDI ARABIA
2–5 business days after dispatch
Delivery is on us across Saudi Arabia, for now
Usually complimentary from SAR 1,300 · SAR 33 below
GCC & JORDAN
UAE, Kuwait, Qatar, Bahrain, Oman, Jordan
5–7 business days after dispatch
SAR 150 · Duties paid at checkout
INTERNATIONAL
UK, Europe, North America, Australia, Morocco, Algeria, Tunisia
7–14 business days after dispatch
SAR 219 · SAR 199 on orders from SAR 2,500
IRAQ
7–14 business days after dispatch
SAR 249
ASIA
7–14 business days after dispatch
SAR 159
GOOD TO KNOW
CASH ON DELIVERY
Available within Saudi Arabia for a SAR 45 fee, which isn't refunded on exchanges or returns.
PRE-ORDERS
Pre-order pieces ship by the date shown on their product page.
DUTIES & TAXES
For the GCC and Jordan, import duties and taxes are calculated and paid at checkout, so there is nothing more to pay on delivery. For all other destinations, duties and taxes may be charged by your country's customs and are payable by the recipient.
OUR CARRIERS
We work with Aramex, Naqel, StarLinks, Noon, J&T and other trusted carriers, and choose the fastest one for your address.
NOT OFFERED
Express delivery and store pickup are not currently available.
YOUR COUNTRY
If your country isn't available at checkout, contact us and we'll do our best to help.





