Client care

Shipping policy

The short version. Orders ship within 1–2 business days. Saudi Arabia 2–5 business days, GCC 5–7, international 7–14.

See Delivery →

Shipping policy

Every order is prepared within 1–2 business days. Delivery times begin once your order has been dispatched, and tracking is shared with you as soon as it is on its way.

HOW IT WORKS

01   PREPARED
Within 1–2 business days

02   DISPATCHED
Tracking is sent to you

03   DELIVERED
Times by destination below

DESTINATIONS

SAUDI ARABIA
2–5 business days after dispatch
Delivery is on us across Saudi Arabia, for now
Usually complimentary from SAR 1,300 · SAR 33 below

GCC & JORDAN
UAE, Kuwait, Qatar, Bahrain, Oman, Jordan
5–7 business days after dispatch
SAR 150 · Duties paid at checkout

INTERNATIONAL
UK, Europe, North America, Australia, Morocco, Algeria, Tunisia
7–14 business days after dispatch
SAR 219 · SAR 199 on orders from SAR 2,500

IRAQ
7–14 business days after dispatch
SAR 249

ASIA
7–14 business days after dispatch
SAR 159

GOOD TO KNOW

CASH ON DELIVERY
Available within Saudi Arabia for a SAR 45 fee, which isn't refunded on exchanges or returns.

PRE-ORDERS
Pre-order pieces ship by the date shown on their product page.

DUTIES & TAXES
For the GCC and Jordan, import duties and taxes are calculated and paid at checkout, so there is nothing more to pay on delivery. For all other destinations, duties and taxes may be charged by your country's customs and are payable by the recipient.

OUR CARRIERS
We work with Aramex, Naqel, StarLinks, Noon, J&T and other trusted carriers, and choose the fastest one for your address.

NOT OFFERED
Express delivery and store pickup are not currently available.

YOUR COUNTRY
If your country isn't available at checkout, contact us and we'll do our best to help.